It is time, to take the time, to analyze, reassess and reenergize yourself and your team. What are you saying to clients? What are your team members saying to their contacts? Where is your attitude? What is your team’s attitude? Where are you spending your time? Where are your teammates spending their time? Is everyone effective? Are they utilizing their strengths? Are you maximizing yours? What needs to be altered to get the results you want or need? Take the time – today – to answer these questions and develop a plan to adapt to your recent activity and mindset to get to where you want to go.
Over the last few weeks, I have been part of CEO groups and involved in an executive networking groups and the atmosphere has been: Flat is where it’s at – we are doing good but not great – things are better for us than our competition so we are happy. Complacency is not a good attribute in my opinion. When I hear this, it makes me wonder what the culture is in the office. Is the negative news they are hearing creeping into their conversations around the water cooler, in interoffice emails, at staff meetings, etc. These areas of communication need to be evaluated and adjusted. If you are the best of the best, there is no excuse. You need to work harder – on your attitude, your efforts, your communication and the message conveyed. There are opportunities in every market – good, bad and flat. Again, what are your people saying, doing, and working on to improve themselves. We all know the saying. “When the going gets tough, the tough get going.”
We don’t want to be flat and happy about it. We don’t just want to be better than the others in the business, and just flat lining because of the economy and media says the economy is bad. We want to improve ourselves and not compare ourselves to anyone but ourselves. We want to be better than we were the year before, and the year before that, and so on. We need to be better than we were previously. We need to look at our personal efforts and those around us and ask the tough questions I asked above.
As the market has been adjusting, we find ourselves doing more. We are making more phone calls, attending more networking sessions, speaking with more people about their business as well as ours, spending more money than our competitors to convey our message, participating in more educational events and attending more functions to learn more about others and their businesses.
Our message is positive, we speak about results and refer to numbers to convey our message and we ask how we can help others and their business. As a result, we are receiving more business. Focus on your activities, your message, your attitude, and your servant mentality and you will get business. Get it? Got it? Good!