Likability is one of the critical areas for success in sales and in life. As the saying goes, people do business with those that they know, like and trust. So the question becomes, how do you get people to like you?
The first step is to become approachable – smile, make eye contact, extend a handshake first and introduce yourself first.
Listen more than you speak – people love the sound of their voice and to voice their opinions. Listen, don’t interrupt and be respectful of others opinions.
Much like the sound of their voice, they love to hear their name. Use their name – it not only will make them happy but it will reinforce and help you remember who they are when you see them later. Remember and acknowledge dates that are important to them – birthdays, anniversaries, and birthdates of their children are just a few!
Deliver on what you promise and be true to your word. Your reputation takes years to build and you do it one day at a time one interaction at a time. Remember, each encounter is extremely important to the other person you are meeting with – make it count for them!
Become solution oriented for others. Help them solve what issues they are encountering and it will endear them to you.
Be humble – don’t brag, put down or show a huge ego. Let your actions speak for you not your words.
Respect others and be empathetic. Don’t talk down to people or ignore their needs or wants. You don’t always have to agree but take the time to understand where they are coming from in with their point of view.
Be happy, positive and upbeat. Optimism goes a long way to having people like you. Negativity, snapping at people, complaining and putting others down is ways to drive people away from you.
Act professionally in your appearance, your demeanor, your actions and remember to be polite – it will go a long way to adding to your likability.
Be honest and show integrity. When people lie, exaggerate or stretch the truth, people will see through this over time and you will lose credibility and in turn, it will hurt your likability factor.
Be inspirational, motivational and last but not least have a great sense of humor. Be able to laugh and do it often. People like to be around people who are fun.
These are just a few thoughts to help you get further in life faster. Get it? Got it? Good!
Now, go sell something!